Troubleshoot

TROUBLESHOOTING CHECKLIST: NO COOLING

If you’re having trouble with your air conditioner or cooling system, you can always call our offices for help and service. However, here are a few simple suggestions to try before setting up a service appointment.

• Check to make sure that the thermostat is set in the COOL position.
• Make sure that the temperature setting on the thermostat is set LOWER than the current indoor temperature.
• Ensure that there’s power to the air conditioner/condenser.
• Check the circuit breakers in the electrical panel and make sure they are all in the ON position.
• Check the outdoor unit “disconnect switch” to make sure it is in the ON position. The disconnect switch is located near the outdoor unit and is normally within a gray 8” box mounted to the house.
• Is there any air coming out of your vents?
• Always make sure you routinely change out your filters as directed to ensure peak performance.
• In addition, check all return air grilles and registers to make sure they are not blocked by furniture and are open and blowing air.

TROUBLESHOOTING CHECKLIST: NO HEAT

If you’re having trouble with your furnace, heat pump or heating system, you can always call our offices for help and service. However, here are a few simple suggestions to try before setting up a service appointment.

• Check to make sure that the thermostat is set in the HEAT position.
• Make sure that the temperature setting on the thermostat is set HIGHER than the current indoor temperature.
• Ensure that there’s power to the furnace.
• If no action, reset the breakers at the electrical panel, especially if the thermostat is showing a blank reading.
• Is there any air coming out of your vents?
• Try turning the fan to “ON” on the thermostat to test for power to furnace.
• Always make sure you routinely change out your filters as directed to ensure peak performance.
• In addition, check all return air grilles and registers to make sure they are not blocked by furniture and are open and blowing air.